TERMS AND CONDITIONS
We provide furnished short-term accommodation on a per night basis with a minimum of 4 nights.
The daily rate varies according to the property / apartment and the season and includes all fees but the City Tax, which will be invoiced separately.
A refundable damage deposit is payable a week before your arrival (see the "Frequently Asked Questions" page for more information on the security deposit).
50% of the total amount of the booking is payable upon reservation. The remaining 50% is due two weeks before arrival.
We use Stripe as a service provider to handle secure payments via all major debit / credit cards. Alternatively, we can use also Paypal (see the "Frequently Asked Questions" page for more information on how to pay).
Cancellation up to one month prior to arrival: 95% refund
Cancellation between one month and two weeks prior to arrival: 50% refund
Cancellation less than two weeks prior to arrival: no refund.
What type of information do we collect?
We collect personal information (the Data) from our customers such as email, name, address and telephone number.
Only PayPal have access to your Debit / Credit card details.
How do we collect information?
The Data are collected via our contact forms, website subscription form, or via email or telephone exchange with you.
Why do we collect such personal information?
The Data are used in order to
Deliver you the Service (namely either the management of your property for the owners, or the organisation of your stay for the guests);
Deliver from time to time newsletters and promotional messages.
How do we store, use, share and disclose our visitors' personal information?
The Data are stored on our website hosted by a service provider. The Data are not shared with any third party.
How do we communicate with our site visitors? How can you withdraw your consent?
We communicate with you via email, text messages or telephone.
You can at anytime contact us via our contact form in order to:
Know what Data pertaining to you we do hold;
Opt out of receiving any newsletters or promotional messages.
Request the deletion of your Data.
STAY IN FRANCE 13, Chemin de Guruzeta 64500 Ciboure
SAS with a share capital of €1,000
Company Registration Number (SIREN): 834 819 211 RCS Bayonne